Get in Touch With Us

Got a question about how we review New York online casinos, spotted something that needs fixing, or want to flag a concern about a listing? This page explains how to reach the NY Online Casinos team and what you can expect once you do.

How to Reach Our Team

Email is the best way to get in touch. We read every message that comes in and try to respond within two working days. Send your note to [email protected].

A quick line on what your message is about helps us route it to the right person and reply faster — whether that's a factual query, a correction, or feedback on one of our rankings.

What We Can Help With

• Questions about our reviews — If anything in our coverage of bonuses, wagering terms, banking options, or payout speeds at a site like Raging Bull, Uptown Aces, or any other operator we cover isn't clear, ask us directly.
• Corrections and updates — Bonus terms, licensing details, and payout timelines can change. If you notice something on the site that looks outdated or inaccurate, we want to know and will look into it promptly.
• Content suggestions — If there's a comparison, a payment method, or a topic around New York online gambling you think we should cover, let us know.
• Editorial or partnership enquiries — If you represent a gaming operator or a relevant organization, introduce yourself and explain what you'd like to discuss.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message and we'll point you to appropriate support. You can also reach the National Problem Gambling Helpline at 1-800-GAMBLER or New York's HOPEline at 1-877-8-HOPENY (467-369) at any time, independent of contacting us.

What Happens After You Write to Us

Every message is read by a real person on our editorial team, not answered by an automated script. Our target turnaround is two working days, though it can run a little longer during busier periods. If your enquiry needs more digging — for example, verifying a licensing claim or a bonus term — we'll follow up once we have a clear answer rather than guess.

A Note on Accuracy and Our Standards

We aim to keep our comparisons of New York online casino sites current and factually grounded, covering things like game libraries, welcome offers, wagering requirements, banking methods, and licensing status. Reader feedback is one of the ways we catch errors and keep listings honest. If something we've published affected a decision you made — for better or worse — we genuinely want to hear about it.

It's worth repeating what we say elsewhere on the site: New York does not currently license or regulate online casino gaming, even though it does regulate online sports betting. Any site we mention should be checked carefully for its own licensing and eligibility terms before you consider signing up, and nothing on this site should be read as legal advice about your specific situation — for that, consult a qualified professional.

If you're looking for options beyond the standard US market, our page on Best Non GamStop Casinos covers a different angle entirely and might answer a question our support inbox otherwise would.

Before You Get in Touch

A few things that help us help you faster:

1. Include the name of the casino or page you're asking about, if relevant.
2. Tell us whether you're flagging an error, asking a question, or offering feedback.
3. If it's a correction, a link or screenshot of the source helps us verify it quickly.
4. If you're reaching out about a personal gambling concern, let us know so we can point you toward the right resources rather than a general reply.

All gambling content on this site is intended for adults aged 21 and over, in line with New York's legal age for gambling participation. If you or someone you know needs support, help is available around the clock through 1-800-GAMBLER or New York's HOPEline at 1-877-8-HOPENY.

Thanks for taking the time to read this far — we look forward to hearing from you.